How Do I Contact Ethiopian Airlines Customer Service?

Ethiopian Airlines is well-known for making sure that the passengers get the best help and assistance at any hour of the day. They can get assistance to book a flight ticket and can also modify their reserved ticket. Suppose you ever need assistance to make the reservation of your flight ticket or to make any modification. If so, you can select any particular option to get in touch with the customer service staff.

How do you call the agent of Ethiopian Airlines?

The actions that must be taken in order to speak with an airline customer support representative over the phone are detailed below:

• Dial the Ethiopian Airlines customer service  800-100-7947, and once you get connected, you need to follow the on-call menu. 

• You'll hear the option of booking, cancellation change, special assistance, refund, and more. 

• At last, you have to Press # to connect with the airline's customer service representative. 

• There will be a brief hold after the on-call menu is finished before a customer service representative contacts you to offer the required assistance and quick solution. 

How do I contact Ethiopian Airlines customer service?

The callback request form is available for use by passengers on the airline's official website. The following are the actions that must be taken to complete the contact form:

• Once you get onto the contact form, you must fill out every detail of the passenger whose name the booking is made, along with the email address and phone number.

• The reservation data in the form includes the destination, the number of passengers, and other booking-related data. 

• You may also have to briefly explain the issue you are facing, and you can attach the necessary documents supporting your issue. 

• Once the form is complete, do a quick recheck before the final submission, and the agent will connect with you within 24 hours. 

How do you connect with the agent over Live Chat?

The process to connect with the agent over Ethiopian Airlines online chat is listed below in detail to ease out the process:

• Get onto the airline's official website, and once you get onto the homepage, look for the option of 'Contact us.'

• Click on the option to get redirected to the contact page, where you have to look for the option of 'Live Chat.'

• Click on the chat option, where you must first follow the auto-generated chat menu to identify the issue and choose the option you are facing with your booking. 

• Once the chat instructions are complete, the customer service agent will connect with you to resolve your query. 

• You may also have to fill out the feedback form about your experience with the agent over chat. 

How do I contact Ethiopian Airlines by email?

Although it takes the longest to connect with an airline customer service representative, the help you receive is fully documented. Before sending a message to the airline's official email, onlinebooking@ethiopianairlines.com, you must first prepare a message outlining your problem in full. It might take a while for the agent to register your email and a total sum of 2 to 3 days to get your issue resolved. It is advisable to connect with the agent by email if you have booked your ticket well in advance.